Need help?
Frequently Asked Questions
Odering
Orders placed before 3:00pm (Monday to
Friday) are dispatched the same working day. Orders placed after this time will
be dispatched on the next working day.
Shipping
Most orders arrive within 1–2 working days,
with around 90% of orders delivered the next working day.
Royal Mail, Evri and Amazon Shipping.
Yes. We offer FREE UK delivery on orders over £40.
At present, we only deliver within the
United Kingdom.
Click & Collect
Yes. We offer free Click & Collect.
PDL Sport
5 Forrest Street
Blackburn
BB1 3BB
Collection Hours:
Friday – Sunday
10:00am – 5:00pm
We'll notify you as soon as your order is
ready to collect.
Returns
We offer a 14-day return policy from the date your order is delivered.
To be eligible for a refund, the item must be unused, in its original condition, with all tags attached, original wrapping intact, and the serial number must match the original product sent.
Yes — sale and discounted items are refundable if they meet all return conditions.
No, we currently offer refunds only.
If you would like a different item, please return your original order and place a new order.
Customers are responsible for return shipping costs.
We recommend using tracked shipping, as we are not responsible for lost returns.
Once your return is received and inspected, approved refunds are usually processed within 5–10 business days depending on your payment provider.
Orders placed before 3:00 PM (UK time) are processed and dispatched the same day.
Orders placed after this time may be dispatched the following business day.
Yes — we offer next-day delivery on eligible UK orders.
Delivery times may vary during busy periods, weekends, and public holidays.
Yes — we offer free shipping on all orders over £50.
Shipping costs for orders under this amount will be calculated at checkout.
Yes — we ship internationally where available.
Please note that customers are responsible for any customs duties, import taxes, or additional charges that may apply.
