Shipping policy
Thank you for shopping with PDLSport. Please review our shipping policy below for details on order processing, delivery times, and shipping terms.
1. Order Processing
All orders are processed within 1β3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
2. Shipping Destinations
We currently ship to selected domestic and international locations. Shipping availability may vary depending on your location.
3. Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method. Any applicable taxes or duties are the responsibility of the customer unless otherwise stated.
4. Estimated Delivery Time
Estimated delivery times vary by location and shipping method. Please note that delivery timelines are estimates and may be affected by courier delays, customs processing, or unforeseen circumstances beyond our control.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available) so you can monitor your delivery.
6. Customs, Duties & Taxes
International shipments may be subject to customs fees, import duties, or taxes imposed by your local authorities. These charges are not included in product or shipping prices and must be paid by the customer.
7. Delays & Lost Packages
PDLSport is not responsible for shipping delays caused by courier services, weather conditions, or customs clearance. If your package is lost or significantly delayed, please contact us and we will assist in resolving the issue.
8. Incorrect Shipping Information
Please ensure your shipping address is accurate and complete. PDLSport is not responsible for orders delivered to incorrect addresses provided by the customer.
9. Contact Us
If you have any questions about shipping, please contact us through our storeβs contact page and we will be happy to assist you.
